What to expect from the program
During this program, you’ll develop the knowledge and skills necessary to help newcomers to Canada access the services they need to thrive, such as housing, schooling, employment, transportation, healthcare, and more.
After completing this program, you’ll be able to:
- Determine your clients' needs through assessments and interviews, then refer them to the services they require
- Recognize how the transition to life in Canada can affect family dynamics
- Support individuals with disabilities
- Provide your clients with current resources available to newcomers
- Document and observe your clients’ needs
- Develop action plans for newcomers struggling with trauma or culture shock
- Identify the laws and policies around settlement services in Canada
- Understand how other cultures address mental health challenges and disabilities
This program is offered in two different delivery options: in person at our downtown Edmonton campus or Hyflex, meaning you can choose if you’d like to attend class in person or online.
Graduate with experience
At NorQuest College, we believe hands-on training and real-world experience provides our students with the education they need to succeed in their careers. In our Settlement Studies program, you’ll take part in two field experiences where you will:
- Graduate with 400 hours of field experience
- Work with individuals, families, communities, and organizations in a settlement setting
- Directly apply the knowledge and skills you learned in your courses to real settlement work
After completing the field placements, you’ll have settlement experience you can use in your resume and cover letter. You’ll also have the chance to work with clients and gain confidence in understanding the complex needs of newcomers and supporting their integration into Canada.